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Shail Chandel

UX Designer · End-to-end UX across web and mobile
Bengaluru, India shailchandel.design@gmail.com+91 76099 17778 Portfolio: shail-portfolio-wine.vercel.app LinkedIn: shail-pratap-singh-chandel

Summary

UX Designer with 5 years of product design across web and mobile: dynamic pricing for short-term rentals at PriceLabs, insurance at Beshak, and UI/UX for client products. I run the full UX process: user research, personas, user flows, wireframes, interaction design, prototypes, usability testing and design specifications for development.

Skills

Tools
Figma (variables, auto layout, components, libraries), Adobe XD, Photoshop, Illustrator, Axure, Sketch, Storybook, PostHog, Highcharts, Mapbox, ClickUp, Confluence, AI tools (Claude Code), HTML, CSS and React basics
Design
User research, interviews and usability testing, Developer handoff, specs and design QA, Wireframing and prototyping, Presenting design decisions to PMs, engineers and stakeholders, UX and UI design, User flows and journeys, Interaction design, Mobile (iOS, Android) and responsive design, End-to-end product design, Design thinking and product thinking, Information architecture, Workshops, critiques and mentoring, Heuristic evaluation and competitive analysis, Visual design and typography, Design systems and tokens, Accessibility (WCAG)

Experience

UX Designer 2 · PriceLabs
Jul 2025 – Present · Bengaluru
Dynamic pricing for short-term rentals, on web and mobile, for single Airbnb hosts up to 5,000-listing property managers · Lead designer for the mobile app and Action Center; I mentor designers and run workshops.
  • Led PriceLabs’ first iOS and Android app end to end, from research and flows to Figma prototypes and handoff, with a second designer and 4 engineers; 11K+ paying customers used it in its first 90 days.
  • Created Action Center, which turns Pulse algorithm alerts into one-tap fixes in the listings table and the app; hosts now fix issues in minutes instead of days, and listings missing critical settings dropped sharply.
  • Improved mobile onboarding: more app sign-ups finish onboarding than on mobile web, and first price-sync rates rose about 2–3%.
  • Won over small hosts who found the web product too complex: 7,726 of the app’s 11,083 paying users (70%) are small hosts, and it is rated 5.0★ on Google Play and 4.5★ on the App Store.
  • Built a 22-component mobile design system layer in Figma, with edge, error and empty states, so engineers could build every screen without one-off UI.
  • Rebuilt the Pricing Dashboard and Calendar for small screens with thumb-first controls and one-tap sync; 27.5% of engaged small hosts now price mostly in the app.
  • Raised mobile-web card-on-file conversion from 23% to 34.7% by replacing several prompts with one adaptive call to action.
  • Mentored designers through critiques and design reviews, and ran workshops that brought product and engineering into early design decisions.
  • Reworked how the Base Price recommendation explains itself and A/B tested it with 21.7K users; acceptance rose from 55.5% to 59.8%.
UX Designer 1 · PriceLabs
Jul 2023 – Jun 2025 · Bengaluru
Design-system lead for the React rebuild; owned pricing and onboarding features.
  • Merged three competing price suggestions, up to 3× apart, into Base Price Help: one recommendation with its reasoning visible; 204 users rated it 4.1/5.
  • Got the design system adopted across 100% of product areas; UI inconsistency bugs fell 40% within six months of the migration.
  • Found that about 57% of new users never linked a listing, and drove an Airbnb-ID fix to close that gap in onboarding.
  • Guided about 98% of customers to the new Hyper-local Pulse pricing algorithm with a new journey and UI.
  • Led the design system for our move to React: audited 17 button styles, 24 greys and 14 font sizes, then shipped 38 documented components and patterns in Figma and Storybook.
  • Wrote usage, accessibility (WCAG) and governance guidance so engineers reached for ready, accessible components instead of building custom UI.
  • Added contextual onboarding to calendar setup; over the next six months monthly churn fell from 4.3% to 3.4%.
  • Reworked the customization editor (+17% feature adoption) and added nudges that lifted recommendation acceptance by 3.4% across 12K accounts.
  • Launched Smart Presets (24.4K accounts) and listing-level Performance Metrics (9.3K accounts in four months).
UX Design Intern · PriceLabs
Sep 2021 – Jun 2023 · Remote
Full-time, through my college’s internship programme, designing features across the pricing product.
  • Cleaned up listing filters with quick selection and collapsible groups.
  • Led the pricing page, letting users estimate their own invoice instead of waiting on solution consultants’ spreadsheets.
  • Streamlined how hosts create competitor sets in the market dashboard, and upgraded the dashboard flow to support revenue growth.
  • Rethought the listing calendar view so revenue managers see the numbers they price on, in one place.
  • Built a nudge and email framework that alerts customers to settings worth improving.
UI Designer (internship) · Beshak.org
May 2021 – Oct 2021 · Mumbai
  • Shaped the UX and user flows of Beshak TruMatch, which matches people to life insurance based on their needs and background; 25,000+ people have used it to get a personalised insurance report.
  • Collaborated with designers on the illustrations and UI of the website.
  • Partnered with the CEO and core team on the company’s repositioning and rebrand.
Freelance UI/UX Designer · Marketing Mojito
Jun 2019 – Dec 2020 · Remote
  • Built product demos and proofs of concept around clients’ offerings, from cloud services to jewellery and healthcare products, to show how they would work.
  • Created UI and UX for client products and websites, and ran UX analysis of existing products for brands including Hariharan Music Academy, Arni University, Saryu Jewellers, White Carrot and Ensueño Learning.
  • Ran UX audits and accessibility reviews of client products and websites.

Projects

Education

B.Tech, National Institute of Technology Rourkela2019 – 2023
Human-Computer Interaction, The Interaction Design Foundation2022 – 2024