About

I take products from a rough idea to something thousands of people rely on, then build the systems that keep them simple as they grow.

I've grown with PriceLabs from a 30-person startup to a 400-person company, designing for everyone from individual hosts to enterprise portfolios. Before that: insurance flows at Beshak.org, freelance work, and a B.Tech at NIT Rourkela.

Shail Chandel
Bengaluru
11K+paying users on the mobile app within 90 days of launch
+17%feature adoption after redesigning the customization editor
100%of product areas built on the design system I led
Journey

From intern to UX Designer 2 at PriceLabs

  1. 2025 – nowUX Designer 2

    Taking a B2B platform mobile

    Users needed to act away from the desk. I led mobile UX from strategy to launch.

    • Mobile app: a lightweight design system, Dashboard and Calendar for small screens
    • Action Center: recommended fixes for listings the Pulse algorithm flags
    • Ongoing work on Base Price Help, the RM AI agent and the mobile roadmap
  2. 2023 – 2025UX Designer 1

    Driving adoption, then scaling the platform

    Powerful features went unused, so I focused on adoption; as the team grew, I built the system that let squads move faster together.

    • Customisation editor redesign: +17% adoption; contextual nudges: +3.4% acceptance across 12K accounts
    • The design system behind the company-wide React migration
    • Pricing Calendar IA, Portfolio Analytics and Market Dashboards
  3. 2021 – 2023Design Intern

    Learning the domain

    How professional users make high-stakes decisions with data, and how a tool earns their trust.

    • Listing calendar metrics, filters and the competitor-set flow
    • Nudge and email framework; a revenue estimator
  4. BeforeBeshak.org · Freelance · NIT Rourkela

    UI design for insurance recommendation flows at Beshak, freelance work for small teams, and a B.Tech at NIT Rourkela alongside HCI courses from the Interaction Design Foundation.

Capabilities

What I do, and how

Capabilities

Product and UX designDesign systems and tokensMobile (iOS, Android)Data visualization User research and usability testingA/B testing and metricsInformation architecturePrototyping in code (HTML, CSS, React) Accessibility (WCAG)AI-native experiences

How I work

I work closest to the problem: reading usage data and support threads, talking to hosts, then designing in the order things get built so engineering never waits. Success is set up front and checked after launch, so every big decision has a number behind it.

  1. Find the real problemUsage data, support threads and interviews before any screen.
  2. Set the numberAgree what success looks like before designing.
  3. Build to feel itPrototype in code when hover, density or motion matter.
  4. Ship and checkMeasure after launch, then fold it into the system.

Mentoring

I mentor designers through critiques and reviews, and run workshops for product and engineering teams, including the documentation and guidelines that let squads use the design system without waiting on design.

Currently studying

What I'm learning right now

    Bookshelf

    The stack on my desk

    Product, decisions, money and history. Pull a book out to read what stayed with me.

    Outside work

    Life beyond the pixels

    Painting, offsites, conference booths and a lot of team dinners. Flick the top print away to see the next one.

    ↓ go on, throw one
    Acrylic pour painting on a sunny afternoon
    Acrylic pour painting
    Team day out in matching red
    Team day out in matching red
    Origami session at a team offsite
    Origami at an offsite
    Evening catch-up in the garden
    Evening catch-up
    Offsite dinner with the whole team
    Offsite dinner
    PriceLabs at a conference booth
    At a conference booth
    Talks and stories at an offsite
    Talks and stories
    Celebrating together
    Celebrating together